Privacy Policy

1. Who controls your data

Tom Brownhill trading as Warlord.OS is the controller of personal data handled by Warlord.OS. For privacy questions or rights requests, use the protected contact below.

Reveal contact email

2. Information stored locally by the Windows app

Warlord.OS is local-first. The desktop app stores its main application database, generated and imported media, settings and logs on your Windows device. Depending on the features you use, local information can include:

• Your local account, workspaces, brand profiles, preferences and licence status.
• Prompts, chats, memory entries, research, drafts, schedules, automation settings, job history and action receipts.
• Files, folders, images, video, audio and other content that you choose to import, create, edit, download or publish.
• Connected-service settings, API keys, OAuth access and refresh tokens, provider account identifiers and connection-test results.
• Diagnostic logs such as timestamps, feature status, error text and local file paths. These logs stay on the device unless you choose to send them to support.

The app processes this information locally to provide the features you request. Warlord.OS does not automatically upload the contents of your local database or media library to us.

3. Files, microphone, camera and browser activity

The desktop app accesses a file or folder only when you select it, configure it as a source or destination, or start a feature that needs it. Voice, camera, capture and recording features can access the microphone, camera or selected on-screen/browser content only when you start the feature and Windows or the embedded browser grants access. This content is used to perform the requested local creation, editing, transcription, import, recording or privacy function.

Ghost Cam and other embedded-browser features necessarily send normal web requests to the sites you visit. Those sites can receive your IP address, browser information and anything you submit to them under their own privacy policies.

4. Information handled by our website and account service

• Account and profile data such as email address, password hash, display name, username, avatar, biography and profile settings.
• Public community content that you choose to post, including forum posts, replies and profile information.
• Device-session information used to connect the Windows app to your hosted account, including a device label, session identifier, activation status and relevant dates.
• Contact and purchase details, including Paddle customer, subscription, transaction, price and plan identifiers.
• Billing-event and entitlement records used to activate membership and maintain an audit trail.
• Security and technical data, including server request logs, a one-way hashed rate-limit identifier derived from your IP address and short-lived activation information in your browser session.
• Messages and diagnostic material you choose to send to support.

Warlord.OS does not receive or store your full payment-card details. Paddle handles payment information under Paddle's Privacy Policy.

5. Connected services and content you choose to send

Warlord.OS connects to an outside service only when you configure or authorise that connection. When you request an AI generation, social publication, store action, download, backup or other connected task, the app sends the information needed for that task to the provider you selected. This can include prompts, uploaded media, post text, account identifiers, product data and authentication tokens.

Providers can include social and commerce platforms such as Meta, X, Google/YouTube and Shopify; AI, media and coding providers you choose to connect; and backup or storage services you configure. The selected provider processes the information under its own privacy policy. If you arm an automation, the same transfer can occur automatically at the schedule and within the scope you approved. A local AI or editing feature keeps its input on the device unless that workflow also uses a connected provider.

6. Why we use information and our lawful bases

• To provide the desktop app, website, accounts, subscriptions, licences, support and user-requested connections where processing is necessary to perform our contract with you.
• To publish content or make information public when you deliberately request that action.
• To meet tax, accounting, consumer-protection and other legal obligations.
• To secure the service, prevent fraud, diagnose faults, maintain records and establish or defend legal claims, based on our legitimate interests where those interests are not overridden by your rights.

We do not sell personal information or use it for third-party advertising.

7. Who receives information

We share only what is necessary with Paddle for checkout and subscription administration, Netlify for website hosting, Neon for hosted account and community database services, providers you connect under section 5, and professional advisers or public authorities when required by law. We do not receive a copy of information sent directly from your device to a provider merely because Warlord.OS helped you make that request.

8. Storage and security

Local app data is stored under the Warlord.OS application-data folder in your Windows user profile. Connected-service tokens and keys stored in the local database are encrypted, and the hosted-account device credential is stored using Windows-supported encrypted storage. Keep your Windows account secure and do not share exported databases, media, backups or logs unless you intend to disclose their contents.

Hosted account, community, membership and security records are stored using the service providers named above. We use reasonable technical and organisational safeguards, but no storage or transmission method is completely secure.

9. Retention and deletion

Local data remains on your device until you delete it. Uninstalling Warlord.OS can preserve the application-data folder so that an update or reinstall does not destroy your work. To remove it completely, delete the Warlord.OS data under your Windows application-data folder after uninstalling, after first exporting anything you want to keep.

We keep hosted personal data only while needed to provide and secure the service and to meet legal, tax, accounting, fraud-prevention and dispute requirements. We then delete or anonymise it where appropriate. Licence claim tokens expire after 24 hours and are stored only in hashed form. Public posts may remain visible until you delete them or ask us to do so, subject to legal retention requirements.

10. International processing

Some providers may process information outside the United Kingdom. Where required, we rely on a lawful transfer mechanism and appropriate safeguards. Contact us for information about safeguards relevant to your data.

11. Browser storage

The website uses essential cookies or similar storage for sign-in, security and account functions. The billing service uses browser session storage for a short-lived activation claim. Paddle may use storage necessary to provide secure checkout. We do not use third-party advertising trackers on the billing service.

12. Automated entitlement decisions

Licence access is updated automatically from Paddle payment and subscription events. If you believe an entitlement decision is wrong, contact us and ask for a human review.

13. Your rights

Depending on the law that applies, you may have rights to access, correct, erase, restrict, object to or receive a copy of your personal data, and to withdraw consent where consent is relied on. Contact us to exercise a right. You may also complain to the UK Information Commissioner's Office. Requests concerning data held by a connected provider may need to be directed to that provider.

14. Children and changes

Warlord.OS subscriptions are for people aged 18 or over. We may update this policy and will publish the revised date on this page.